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Packaging Supplies Distributor

Client Industry

Distribution

Client Profile

Manufacturer and distributor of packaging supplies with distribution centers across North America and Europe.

Business Challenges

Client’s US operations were using an outdated legacy system, which caused reporting to be manual and cumbersome across its current Dynamics GP system. Inventory also lacked accuracy and the sales orders were slow to process.

Client needed to successfully copy the same framework of Dynamics GP that was being used for its operations in Canada, tailor the functionality to various operations in the U.S. and deploy it within a 6 month timeframe across 6 different locations in the US.

Requirements included:

  • Finish the project on budget, on time and to project specifications
  • Have minimal to no impact on the workflow and operations of the sites being deployed
  • Maximize the user experience and thus the user adoption of Dynamics GP

Solution

  • Dynamics GP, simultaneous deployment across multiple locations in North America
  • 30-40 users
  • Modules: Financial, distribution, inventory

Benefits

  • Inventory accuracy increased by 30%
  • Sales order processing time was reduced by 20%
  • The monthly financial report preparation time was reduced significantly (from a few days to a few hours)

Why They Chose Calsoft

  • Calsoft’s superior understanding of client’s business operations, its needs/requirements and the proposed solutions for meeting those needs
  • The passion and sincerity displayed to earn client’s business
  • Successful track record of deploying projects on time, on budget and to specification

Customer Feedback

“The Calsoft team was great to work with. Everyone was extremely dedicated to the project — their team worked with us night and day whereas previous vendors would go home in the evening and leave us to deal with things on our own until morning. The Calsoft team was willing to do anything required to make the project a success.”