Microsoft Dynamics 365
As a leading Cloud Solution Provider (CSP) of Microsoft, Calsoft Systems is proud to introduce Microsoft Dynamics 365, a fully encompassing cloud business solution for the next generation.
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is the latest in Microsoft’s integrated business solution on cloud, combining Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM), alongside additional features such as Microsoft Flow and Microsoft PowerApps.
Lead by Microsoft’s mission statement, “to empower every person and every organization on the planet to achieve more,” this cloud-enabled Software-as-a-Service (SaaS) offers organizations with innovative functionalities to grow, evolve and constantly adjust to the needs of the ever-changing business environment.
Apps of Microsoft Dynamics 365
The following business applications (Apps) are included in Microsoft Dynamics 365:
Powerful ERP capabilities are available. Dynamics 365 for Operations (formerly Dynamics AX, for enterprises), and Dynamics 365 for Financials (developed from Dynamics NAV, for mid-sized organizations).
Unify digital, in-store, and back office operations for an optimized retail operations, delivering an immersive shopping experience for customers.
With dashboards that enhance insights on leads and customer relationship, Dynamics 365 for Sales (formerly Dynamics CRM Online) allows salespeople to concentrate on building pipelines for increased sales.
Field service teams will enjoy the benefits of optimized scheduling and resource allocation. With mobile capability, technicians will have access to real-time information regardless of where they are located.
By consolidating all the necessary information, Dynamics 365 for Customer Service (formerly Dynamics CRM Online) allows information reps to provide better service to customers by scripting information and having instant access to knowledge and answers they need.
Dynamics 365 for Project Service Automation (formerly Dynamics CRM Online) helps project-based businesses with planning, scheduling, and collaborative capabilities to manage projects profitably.
Hire the right people and set a seamless onboarding experience that accelerates employees’ productivity and success through a collection of intelligent HR cloud services.
Marketing content, data, and processes are unified with Dynamics 365 and Adobe Marketing Cloud to provide engaging customer experiences.
Based on data captured in Dynamics 365, Microsoft PowerApps, along with Microsoft Flow allows users to create, modify, publish, and leverage mobile apps.
Apps are available for iOS, Android, and Windows Phone. Through AppSource, the app store for Microsoft Dynamics 365, customers can evaluate, purchase and provision apps/extensions while receiving assistance from hundreds of partners and implementers available there.
Why Microsoft Dynamics 365?
- All-in-One, End-to-End Platform on Cloud br>
Whether it be ERP, CRM, BI, or seamless integration with Office 365, all the best Microsoft technologies are bundled into one, mobile-ready platform on cloud.
- Data Intelligence
With data collected from all parts of business through built-in intelligence such as Dynamics 365’s AI, Machine Learning, and Big Data capabilities, valuable insights can be uncovered to achieve optimal outcomes.
- Reduce Costs and Increase Value
Organizations can start using Microsoft Dynamics 365 with just the bare minimum functionalities that applies to their business, while reserving the flexibility to transform at the desired pace of growth, all without the hassle of having to manage infrastructure in the meantime.
Two Core Editions of Microsoft Dynamics 365
In keeping with its innovative functionality to address customers of varying scale and requirements, there are two editions of Microsoft Dynamics 365:
- Enterprise Edition for mid to large-sized organizations
- Business Edition for small to mid-sized organization
- Dynamics 365 for Finance and
Operations, Enterprise Edition (ERP)
- Dynamics 365 for Sales (formerly CRM Online)
- Dynamics 365 for Field Service (formerly CRM Online)
- Dynamics 365 for Customer Service (formerly CRM Online)
- Dynamics 365 for Project Service (formerly CRM Online)
- Dynamics 365 for Marketing
・ Online/On Premises dual rights.
・ 20 user minimum on AX-related SKUs.
・ No minimum user for CRMOL SKUs but must purchase at least 1 Plan or App user.
- Dynamics 365 for Finance and
Operations, Business Edition (ERP)
- Dynamics 365 for Sales (in the future)
- Dynamics 365 for Customer Service (in the future)
- Dynamics 365 for Marketing (in the future)
・ Cloud only
・ 300 seat maximum
Get Started Today
For assistance on which Dynamics 365 option is best fit for your business, please feel free to contact Calsoft Systems at 310.532.5000 or send us an email.