Business Type: Telecommunication
Location: New York, NY
Number of Users: 10
This Case Study is the U.S. subsidiary of one of the largest mobile network operator in Japan offering a wide scope of mobile phone-based services. Developing a communications business beginning with mobile solutions in the United States, primarily enterprise-facing solutions. By utilizing the vast global experience of the parent company.
The customer was using high-end ERP system which was oversized and too complex compared to their operation. To reduce maintenance cost and simplify system operation, they decided to switch to mid-sized ERP solution, Dynamics NAV. Years later, they also decided to upgrade Dynamics NAV to Dynamics 365 Business Central and completely moved to cloud-based system.
“For the last several years, we have been working with the Calsoft team for multiple projects. They always complete projects for us on time and on budget. The Calsoft team understands our business processes very well and delivers within the right scope. What I like about them the most is their quick response time and attention to our needs. I know I can call anytime whenever I need an assistance.”
Dynamics NAV, Dynamics 365 Business Central
- General Ledger
- Accounts Receivable
- Accounts Payable
- Bank Reconciliation
- Fixed Assets
- Expense Management
- Procurement Management
Project Goals & Objectives
- Reduce system running cost
- Migrate to lower-cost ERP system without sacrificing the key system functionalities.
- Enhanced Security
- Move to cloud-based ERP which is protected in highly-secured Microsoft’s Azure environment.
- Increase data visibility and operational efficiency
- Shorten month-end closing period and eliminate manual operation
Business / Project Challenges
Oracle’s workflows simply did not work if any changes needed to be made to their operations, and as an agile subsidiary, the customer needed a flexible system that could adjust to their people and processes.
“What ended up happening was we were doing a lot of manual work. We were tired of using a large system.”
By moving to Microsoft ERP, the customer reduced running costs by 60% and eliminated manual work
Cloud transformation resulted in $30K annual savings, being 95% paperless, and reducing third party solution support issues
Business Central almost doubled the amount of saved time compared to Oracle’s database format due to its simplicity.
Why They Chose Calsoft
- Diligence and responsiveness during ERP selection process
- Multi-lingual capability in both English and Japanese
- Commitment of resource assignment through the project