Dynamics 365 for Service Industries

Efficiently Manage Businesses within the Service Industry

Dynamics 365 for Service

Leveraging data-driven project management capabilities, Microsoft Dynamics 365 for service industries provides a comprehensive platform to successfully complete customer requests and projectsAddressing modern challenges incurred by service-based businesses, Microsoft Dynamics 365 brings powerful solutions to global market.

  • General Ledger 
  • Managing Receivables 
  • Managing Payables 
  • Invoicing Prepayments 
  • Reconciling Bank Accounts 
  • Managing Fixed Asset 
  • Managing Intercompany Transactions 
  • Accounting for Costs 
  • Managing Inventory Costs 
  • Managing Cash Flow 

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*More available modules: Manufacturing, Service, Warehouse, HR Management, CRM etc. See more detail on Microsoft’s Dynamics 365 page. 

Welcome to Microsoft Dynamics 365 Business Central – Business Central | Microsoft Docs 

Target Service Businesses


Businesses operating and providing services to the commercial and residential telecommunications/media industryExamples include: 

  • Entertainment Services  
  • Games and Movies
  • IT Providers and Communications Carriers 
  • Application Developers  
  • Consulting/Marketing Firms


Businesses within the hospitality/tourism sector that are looking to optimize operational efficiencies while reducing cost and increasing customer satisfaction. Examples include: 

  • Travel Agencies  
  • Lodging / Hotel
  • Airlines
  • Cruise / Vessel
  • Advertisers


Public sector or nonprofit organizations focused on delivering project-based service offerings to market. Examples include:  

  • Design and Engineering Firms 
  • Public Benefit Corporations 
  • County Operated Services 
  • Public Sector  
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Key Benefits for Dynamics 365 for Service

  • Effectively manage all parts of your business through a unified ERP solution  
  • Accurate financial reporting allows you to predict trends and allocate resources appropriately 
  • Utilize Dynamics 365’s modern cloud flexibility by accessing real-time data from multiple devices 
  • Quickly access accurate insights into all aspects of your business 
  • Store all communication between customers in one single location 
  • Leverage seamless integration with Microsoft applications  
  • By integrating accounting and other functions in ERP, user can reduce time required for monthly closing and HQ reporting 
  • Increase accuracy and quickness in the closing process 
Business central dashboard

CalSub for Subscription Service

Integrating directly into Dynamics 365 Business Central, CalSub provides an all-in-one solution for subscription management within the service industry. By integrating your subscription needs with sales, finance, and operational processes, you are able to reliably increase your flow of revenue with automated invoicing and accurate financial reporting.  

Increase Your Flow of Revenue, Reliably.

Unify Your Systems

Built on top of Dynamics 365 BC for optimal business performance and growth. 

Automate Your Invoicing

Invoices are automated, clear, compliant, secure and easily accessible. 

Visualize Your Service Data

Visibility you need to deliver your service or product with accuracy and professionalism. 

bc demo service industry


  • Subscription Card, where subscription details such as customer details, as well as subscription details are managed. 
  • Issue Sales Invoice, a function that transfers the subscription details to Business Central’s native Sales Invoice function, to issue invoices. 
  • Integration with other tables in Business Central such as Customer Ledger Entries to view the relationship to source Subscription Card. 
  • Each subscription has activity logging, and can trace the changes made to each subscription. 
  • Subscription management is equipped with calculating “deferred revenue” for prepaid subscriptions. 

To learn more about how CalSub can assist in maximizing your business within the service industry, contact us. 

Contact Us, Now