ERP Services

As a Microsoft Gold Partner, Calsoft Systems has implemented hundreds of enterprise resource planning (ERP) systems and has consistently completed projects on time, on budget and to specification.

Calsoft understands that an ERP system is the backbone of a business. We take our commitment to clients seriously, and work hard so that the technology they use will serve as powerful catalyst for their business growth.

We listen to the needs of our individual clients and then tailor the ERP system to meet their unique objectives. Our experienced consultants will guide them through any stage of the ERP implementation cycle, recommending the best solutions, whether out-of-the box, customized or integrated with current systems. We offer a range of services that can be used as a full implementation package or a la carte.

Our goal as a partner is to make the seemingly complex world of ERP simple for our clients so they can focus on their business. Our client retention rate of 95% is a testament to our success as a trusted advisor for ERP implementations, custom software development, networking services and general IT needs for over two decades.

Implementation

Calsoft has implemented hundreds of Dynamics ERP systems with a proven track record of success. We support all your Microsoft Dynamics Implementation and IT related needs.

Our portfolio of implementation services includes:

  • Solution Planning
  • Requirements Definition
  • Business Process Optimization
  • Financial Management Policy and Procedure Definition
  • Software Configuration
  • Data Migration
  • User Training
  • System Integration
  • Software Customization
  • New Application Development
  • IT Security/Controls
  • Business Continuity/Disaster Recovery Plans
  • Regulatory Compliance (SOX, PCI, other)
 

Whether your Dynamics implementation is simple or complex, for a single business entity or multiple, will operate in the U.S. only or is multi-national, we have the experience to make you succeed.

 

Customization & Integration

No two businesses are alike so an out-of-the-box solution may not always fit your needs. We understand there are processes that differentiate your company and that adapting the technology to your needs is key to your success. This is where Calsoft can truly add value – protecting proprietary processes that keep our clients ahead of the competition. Customizing a system can be complex and require a sophisticated level of technical expertise, but our developers are exceptionally skilled to do this. Our in-house developers have over 20 years experience handling extremely complex customizations for some of the world’s largest multinationals.

Whether you need to customize, add-on, integrate with a current system or replace a legacy system, Calsoft will design a solution that optimizes your business in a way that maximizes your return on an ERP system and transforms your business.

 

Training & Support

Calsoft Systems offers Technical Support Services for Microsoft Dynamics (AX, GP, NAV) to ensure that our clients’ system continues to operate smoothly. We know how frustrating it can be when a technical difficulty arises so we make the process as quick and as pleasant as possible so that you can get back to business. Our support staff offers:

 

  • Help Desk Service: Receiving request, definition of support contents, issue tracking
  • 4 Hour Guaranteed Response Time
  • Qualified ERP Technical Support Engineers, each with over 7 years experience
  • Availability from 6 am – 6 pm US Pacific Time
  • Provide monthly support log sheet